Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the ORCAR Shop?

When you buy products at ORCAR, the delivery fee will be completely free

Which payment methods are accepted in the ORCAR Shop?

We use secure payment methods by paypal / visa / master card.

How long will delivery take?

Delivery time from 5-8 days

Can I track the delivery of my order?

If your order has been sent to you using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email from our warehouse once your order is on its way; simply click on your tracking link on this email to view the up to date tracking.

How secure is shopping in the ORCAR Shop? Is my data protected?

We guarantee your data at ORCAR Shop will be safely protected according to international standards.

What exactly happens after ordering?

After ordering and payment we will process the order from 1-3 days

Do I receive an invoice for my order?

We will send you an invoice for payment of orders within 1-3 days. This is proof of your payment if the goods are returned later.

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